All orders placed before 10am EU time, Monday to Friday, will be dispatched within 24-48 hours of order confirmation. Orders placed between 10am on Friday, Saturday, and Sunday will be dispatched on Monday. We will notify you as we process your order. Please expect additional processing time during public holidays, sale periods, and seasonal holidays.

Yes, we offer tracked express shipping and signed for with UPS from Romania.

Once your order has been placed, it can not be cancelled or edited. If you have input the incorrect shipping details we will do our best to change the address on your parcel but once it has been processed at our warehouse this may not be possible. If it is not possible you will need to contact your courier.

We apologize if the item you received is not in perfect condition. Please email us at info@studiotia.co so we can address the issue promptly. Include photos of the damage for our records. We will work to resolve the matter, which may involve replacing the item if it is in stock or issuing a refund once the item is returned to our warehouse.

Shipping from Romania, we primarily use UPS for standard and express tracked shipping. If UPS service is unavailable in your area, we may use DPD or DHL instead.

We have established facilities in the EU, so you won't need to pay import taxes and duties within the EU. For customers outside the EU: You may need to pay customs fees or taxes once the shipment reaches your country and goes through customs. These fees are calculated by the courier and may need to be paid before you can receive your item. Each country has its own charges. Please familiarize yourself with your country's import regulations and fees. We recommend contacting your local customs office for detailed information.

We ship all orders from Romania.

We ship worldwide, there are currently shipping limitations to Central African Republic, Cuba, Democratic Republic of the Congo, Iran, Iraq, Kazakhstan, Lebanon, Libya, North Korea, Somalia, Sudan and Darfur, South Sudan, Syria, Ukraine (Crimea) / Russia, Venezuela, Yemen, Zimbabwe.

Please refer to your confirmation email or visit your account to track your order. If your tracking information is not updating or your parcel is held at customs, please contact your courier directly for more details.

Once your item has been dispatched, we will send the tracking number to the email address used for your purchase. You can also find the tracking number in your account HERE. If you cannot find the tracking information in your inbox, please check your spam and promotions folders. If you still cannot locate it, please contact us at info@studiotia.co.

You can visit our Returns Policy HERE.

Your item must be returned to us within 14 days of purchase.

Due to the limited nature of our pieces, we do not offer exchanges. If you would like a different size or alternative item, we recommend purchasing the new item and following the returns process for the original item.

All full priced items are eligible for a refund. We do not accept returns on sale items.

We do not refund original shipping fees, or extra duties and taxes incurred on your order or any protection insurance added at checkout.

Once your items are back in our warehouse, they will undergo a quality review. Once cleared, you will receive a refund or credit note for the purchase price. Returns will be processed within 5-10 working days of receipt. Please always keep your tracking so we can keep an eye on your return.

Please visit our Return Portal HERE and follow the steps.

We accept credit cards and debit cards online, plus PayPal, Apple Pay, Google Pay.

We offer localised currencies across our website. You can choose the currency you wish to see and pay in at the top of our website.

Our clear garment bags are made from a plant based starch which breaks down over time. All of our parcel packaging is made from recycled and recyclable paper/cardboard materials.

You can read all about our sustainability initiatives on our page HERE.

We take great care in sourcing our materials to ensure quality and sustainability. We mainly used 100% cotton. Some styles use plant based fabrics such as Satin, Lyocell and Ecovero Viscose. We are always working towards finding more sustainable options.

Our clear garment bags can be completely composted in your home compost, or you can reuse them for storage or mini bin bags. We recommend holding on to recycled packaging outer bags and cardboard boxes, which can be reused in the event that you need to use a new envelope or box to post something.

All of our items are produced in Delhi and Jaipur, India.

All returns that arrive in excellent condition will be sold to another fortunate customer. If a return does not meet our standards of perfect condition, we may include it in a sample sale or use it for marketing purposes. We ensure that none of our returns are disposed of, as we strive to minimize the environmental impact caused by disposable fashion emissions.

We are dedicated to reducing our carbon footprint at every stage of our production process. Our items are all crafted within a compact area, from fabric sourcing and dyeing to stitching, minimizing travel distances and emissions. Additionally, we prioritize the use of sustainably sourced fabrics to promote environmental preservation. In 2025, we will transition to botanical plant dyes, further advancing our commitment to sustainability.

We prioritize caring for our clothes in the most sustainable manner possible. You can access all necessary information in our Care Guide or by following the advice on the care label of your purchase. This ensures that your cherished pieces endure for years to come, while honoring the people behind their creatio and our planet.

We usually hold a sale at the end of each season. To receive notification of when a sale is about to start, please sign up to receive Studio TIA emails at the bottom of any of our website pages.

We do not want to over-produce at Studio TIA, and generate unneccessary waste, which is why we offer the option to 'preorder' on popular garments. This means you can guarantee a piece of exclusive clothing, before it sells out. Preorders must be paid in full, and your complete order will dispatch when the preorder item is back in stock.

In order to be as sustainable as possible, we usually only produce our garments in small quantities, and therefore they may sell out. We aim to top up some of our favourites regularly, but a lot of our collections are limited edition and will not be returning in the future.

You can find our Care Guide below the product description under the "Size and Fit" tab.

We take great care in sourcing our materials to ensure quality and sustainability. We mainly used 100% cotton. Some styles use plant based fabrics such as Satin, Lyocell and Ecovero Viscose. We are always working towards finding more sustainable options.

You are always refunded to your original payment method, so if you paid with a gift card, the payment will be reissued to the same place, using the same code.

You will find a discount code / voucher bar at the payment page when you checkout.

No, you can use the code over and over, until all the credit has been used.

Our gift cards are valid for 365 days from issue.

We only offer e-gift cards. To purchase a personalised e-gift card, visit here.

You can view our Privacy Policy HERE.

You can change currencies at the bottom left of the page.

We have a store, Koa beach Boutique, in Goa, India. You can also email us to see if we have any stores near you. We sell in stores in Europe, USA, Guatemala, Costa Rica, India.

You can scroll down to the bottom of any page to find our sign up details or click HERE.